Customer complaints
Complaints procedure
I am not happy with the service I received. What can I do?
Many problems are caused by misunderstandings, and can be resolved informally. Please contact our customer service manager or the customer service agent who advised you by calling (0242) 709 883, and he or she may be able to sort out the problem to your satisfaction.
How to make a complaint
In the event you are dissatisfied with the service you have received and you have not been able to reach a resolution via our customer service manager or support team, you can make a formal complaint by email to complaints@companyformations.co.zw. Please include a subject heading of ‘Customer Complaint’ and supply your full name.
What happens next?
We will acknowledge receipt of your complaint within 2 hours. An investigation will be carried out into the issues raised and a full response will normally be provided within one working day. Where the issue is particularly complex, it may take a little longer to respond fully. If this is likely, we will provide information on the action which we are taking and advise when you can expect a full response.
T: (+263) (0242) 753 168
M: (+263) 787 828 513
info@companyformations.co.zw
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Accreditation
"The Companies Registry does not do business with unlicensed or unregistered individuals, agents or consultants." Company Formations is a licensed company registration agent with the Deeds, Companies, & Intellectual Property (DCIP) which licenses company registration agents in Zimbabwe.
Company Formations is a member of ZACRA, the association of company registration agents in Zimbabwe.
Company Formations 'CF' is a service by Numeri Incorporated (Private) Limited a registered entity in Zimbabwe at Pockets Building, 50 Jason Moyo Avenue, Second Floor Floor, Suite 208 - 209, Harare, Zimbabwe. Numeri offers company registration in Zimbabwe and related corporate secretarial services.
Company Number : 15985/2019.
The Company Formations name and logo are registered trade marks.
Company Formations (Since 2019).
Copyright 2023 © Numeri Incorporated (Private) Limited.