General Terms and Conditions

Please read the following General Terms and Conditions very carefully as they affect your use of the Website and your rights. Your use of the Website is subject to these General terms and Conditions together with any more specific terms we may draw your attention to before you purchase any products from the Website.

1. Information About Us

a. CompanyFormations.co.zw is a website owned and operated by First Company Formations (Private) Limited, trading as ‘Company Formations’ and/or ‘CF’, a private limited company registered in Zimbabwe under company number 1548/2019 whose registered office is located at Pockets Building, 50 Jason Moyo Avenue, First Floor, Suite 208-209, Harare, Zimbabwe.

b. Our VAT number is -.

2. Definitions

a. ‘Consumer’ refers to the person (including corporate entities or any other legal person) that we are contracting with for the sale of goods or services and in the case of ongoing services, the person receiving those services.

b. ‘General Terms and Conditions’ refers to these Terms and Conditions.

c. ‘Specific Terms and Conditions’ refers to the Specific terms and conditions tailored to cover any product or service that you may purchase through the Website CompanyFormations.co.zw, and which take priority over these General Terms and Conditions to the extent of any conflict between them.

d. ‘We’, ‘us’, ‘our’ and ‘ourselves’ means First Company Formations (Private) Limited.

e. ‘web site’, ‘Website’ or ‘Site’, this refers to the web site you are browsing when you clicked on a link to these General Terms and Conditions, including all subsidiary pages.

3. Use of the Website

a. By accessing www.companyformations.co.zw and any secondary web pages that are part of the website, you are agreeing to comply with and be bound by with these General Terms and Conditions of use, together with any explicit or supplementary terms and conditions that may be highlighted before you purchase any of our products, goods or services through this Website.

b. The content of the pages of this site and any material presented on our various social media accounts is presented for general information and use only. It does not constitute any kind of legal, professional or accounting advice of any kind. You should seek advice and guidance from a trained professional should you need it, prior to relying on material on the Website and/or before acquiring its available products, goods or services.

c. In using this Website, you are accepting that any information that you post can be accessed by the public and online communities, such as comments on our Website and social media pages. First Company Formations (Private) Limited will not be held liable and has no power or control over how this material is obtained or viewed or used by any third party.

4. Hyper links to third-party services and websites

a. The Website and our blog articles might contain links, buttons, banners and flags within the content that forward you to other assets and websites that might be of interest. This does not mean we associate with the operators, have any relationship whatsoever or authorise them, and you are not obliged to use or purchase any products or services from these third parties. We provide these links to you for information purposes and convenience only.

b. We are not accountable for and we are not able to regulate any Linked Websites and the content on them, without limitation, any link contained in a Linked Website, or any changes or updates to a Linked Website. We are not accountable for and we will not be held accountable for any exposure or usage of such data and we are not responsible for webcasting or any other form of transmission received from any Linked Website.

c. These Terms and Conditions do not cover you from- your personal use of Linked Websites. You are responsible for your own safety online and this includes your use of third-party Linked Websites. Ensure that you read all Terms and Conditions, as well as the privacy policies of any third-party sites.

• Some specific services that you can access through CompanyFormations.co.zw are distributed by other sites which are third-party sites, and therefore you are accepting the sharing and usage of your data to these third parties when you purchase or use a product or service that comes from this website name. Such data may be distributed to a third party where we have a professional obligation to send information on the product, service or utility for the site’s visitors and consumers, if it is asked for.

Value of Goods and Services

a. All prices of products and services on our website are listed under the respective option that you select.

b. Your shopping cart will show the total purchase price including VAT (where applicable before you checkout.

c. First Company Formations reserves the right to update prices displayed on the Site of any products and services without any prior notice or reason. We make every effort to make sure prices that are dispalyed are accurate at all times, but where serious mistakes are made, the operation will be cancelled and you will be provided with a full refund.

d. First Company Formations reserves the right to change, update or remove products and services displayed on the Site, without any ntice or explanation.

e.  We will not be held responsible to individuals due to the removal or alteration any products that we offer, or for refusing or failing to process an order.

Continous payment authorisation

a. I

Refund Policy

Company  Registration Orders

a. In case you purchase our company registration service, you will be refunded if you change your mind about your purchase; however, refunds will only be made to customers who request a refund in writing, before the name search application has been submitted to the Companies Registry, provided the request is received within 14 days of the date of purchase.

b. As soon as your name search application has been sent to the Companies Registry, we cannot grant you with a refund for the company registration package or any of its aspects. This no refund rule also applies in the event that your name search or company registration application is turned down or rejected.

Conditions of our company address services

a. In the event you purchase one or more company address service (registered office address service, postal addreess service or  business address/mail forwarding service) but change your mind;

i. If your order has not yet been processed and your address service has not been established, full reimbursements will be given, so long as the cancellation notice is within 14 calendar days from date of purchase. Any requests for reimbursements after the 14-day calendar days’ notice period will not be granted.

ii. If your purchase has in fact been administered and your address service has been established, you will be refunded but with a deduction of a 15% administration fee for each address service, and ensuring that you have given a cancellation notice of 14 calendar days from the purchase date. Administration charges cover the cost of order processing, service set up and any other costs. Any requests for reimbursements after the 14 calendar days’ notice period will not be granted.

iii. The customer or ourselves has the right to terminate an address service by providing, in writing, a full calendar months’ notice.

iii. Where a refund request is made for an address service within 14 calendar days of the date of purchase, but your company is still using our address on Companies House for more than 14 calendar days after the date of purchase, the address service will be judged to have been used, and you will not be eligible for a refund.

Additional services and products

a

Force Majeure

a. In connection with the supply of any goods or services ordered by you through the Website, by phone or by email, in incidents or situations beyond our reasonable control, we will not be held accountable if these situations cause interruption or prevent the supply of our goods or services, or any of our other duties. Situations outside of our reasonable control may include, but are not restricted to: acts of God; govermental actions, pandemics, natural distaers, accidents; strikes; acts of terrorism; fire; lock outs; war; or breakdown of any communications, transmissions or software. If a Force Majeure incident takes place, we are authorised to delay our obligations, if owed, to a reasonable extent.

b. If a Force Majeure incident takes place in conjunction with these terms, we will inform you as soon as possible. Either party has the right to revoke this contract once the Force Majeure incident has lasted for over 14 days. For any services, goods or products paid for beforehand that are yet to be delivered, you will be granted a full reimbursement from the revocation date.